Skip to Content

Terms and conditions

Terms and Conditions

Last updated: June 2025

Welcome to Frangipani SARL. By using our website and placing an order, you agree to the following terms and conditions. Please read them carefully.

1. About Us

Frangipani SARL specializes in luxury amenities designed for yachts, villas and private jets.

2. Ordering and Payment

  • We accept payments via credit/debit card, bank transfer, and cash.
  • Orders are confirmed only after full payment or agreed payment terms.
  • All prices are in Euro.

3. Shipping and Delivery

  • We ship worldwide to your specified address.
  • Shipping charges may not be finalised at the time of your initial order or quotation because shipping costs depend on the total weight and destination of your order.
  • Final shipping costs will be calculated and added to your invoice before dispatch.
  • You will be informed of any additional shipping charges and must agree before shipment proceeds.
  • Delivery times are estimates and may vary depending on location and customs processing.

4. Returns and Refunds

  • Due to the nature of luxury and personal care products, all sales are final. We do not accept returns or exchanges unless the item is defective or damaged upon arrival.
  • If you receive a defective or damaged item, please contact us within 7 days of delivery with photographic evidence. We will assess and resolve the issue promptly.

5. Product Information

  • We make every effort to display product colours and descriptions accurately. However, actual products may vary slightly due to lighting and manufacturing differences.

6. Liability

  • Frangipani SARL is not liable for any indirect, incidental, or consequential damages resulting from the use of our products or services.
  • We are not responsible for delays or losses caused by customs, courier services, or other external factors beyond our control.

7. Privacy

  • Your privacy is important to us. We collect and use your personal data solely for processing orders and improving our service. 

8. Changes to Terms

  • We reserve the right to update or modify these Terms and Conditions at any time. Continued use of the website and services indicates acceptance of the revised terms.

9. Contact Us

If you have any questions or concerns, please contact us at:

Frangipani SARL

Email: info@frangipani.fr

Phone: +33 (0)4 83 28 30 70